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Are communication issues affecting work?
Messages unclear or misunderstood?
Unclear communication leads to mistakes, rework, frustration, and time wasted clarifying what should have been understood.
Lack of confidence speaking up?
Employees hesitate to share ideas, raise concerns, or ask questions, limiting collaboration and improvement.
Tension caused by poor communication?
Misunderstandings and poor communication styles create unnecessary tension and conflict between colleagues.
Help employees communicate with confidence
This course helps employees communicate more clearly and confidently at work, reducing misunderstandings and improving everyday interactions with colleagues, managers, and customers.
View Course Overview
Here’s what this course helps managers do:
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Communicate ideas clearly and confidently
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Reduce misunderstandings at work
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Improve face to face and virtual conversations
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Listen more effectively to others
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Build more positive working relationships
What you’ll learn in this programme
The Effective Communication Skills for Employees programme is delivered as a 1–2 day course, either in person or virtually, depending on your organisation’s needs.
This course helps employees communicate more clearly and confidently in their everyday work. Participants explore how unclear communication leads to misunderstandings, wasted time, and frustration, and how simple changes can improve outcomes.
The programme focuses on practical communication skills. Employees learn how to express ideas clearly, listen more effectively, and choose the most appropriate form of communication for different situations, including face to face, virtual, and written communication.
Learning is based on real workplace examples and discussion, allowing participants to practise skills in situations they regularly encounter. This helps build confidence and encourages immediate application back in the workplace.
The content is tailored to your organisation’s environment and communication challenges, ensuring the learning feels relevant and easy to apply.
To discuss how this course can improve communication and collaboration across your organisation, contact our team to explore the most suitable format.
Richard made everything easy to understand and immediately useful.
I thought today would be boring, but I don’t know where the time went!
With previous trainers we fell asleep, but you kept us engaged and awake.
Excellent trainer, engaging, interactive, and highly effective.
Clear, practical guidance that helped me handle real leadership challenges.
Frequently Asked Questions
This course is designed for employees who want to communicate more clearly, confidently, and effectively with colleagues, managers, and customers.
Yes. The course supports employees who lack confidence speaking up and want practical tools to express themselves more clearly at work.
The training is typically delivered over one to two days and can be run in person, live virtually, or as a blended programme depending on organisational needs.
Yes. The course covers face to face, virtual, and written communication to help employees choose the most effective approach in different situations.
Yes. Participants learn how to communicate more clearly, listen effectively, and reduce confusion and unnecessary conflict at work.
The programme works best with groups of six to fourteen participants to encourage discussion, practice, and shared learning.
Optional follow up support is available and may include refresher sessions or additional guidance to help embed communication skills.