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Are emotions impacting performance?
Struggling to manage stress?
Employees feel overwhelmed under pressure and react emotionally, affecting performance, focus, and decision making.
Difficult workplace relationships?
Low emotional awareness leads to misunderstandings, frustration, and strained relationships at work.
Limited empathy at work?
Employees struggle to recognise others’ feelings and perspectives, reducing cooperation and mutual respect.
Build emotional intelligence at work
This course helps employees understand and manage emotions, respond better under pressure, and build stronger, more respectful relationships at work.
View Course Overview
Here’s what this course helps managers do:
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Better understand and manage their emotions
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Respond more calmly under pressure
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Improve relationships with colleagues
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Reduce conflict through emotional awareness
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Communicate with greater empathy
What you’ll learn in this programme
The Emotionally Intelligent at Work programme is delivered as a 1–2 day course, either in person or virtually, depending on your organisation’s needs.
This course helps employees understand how emotions influence behaviour, communication, and relationships at work. Participants explore how emotional awareness can reduce stress, improve collaboration, and support more positive workplace interactions.
The programme focuses on practical emotional intelligence skills rather than theory. Employees learn how to recognise and manage their emotions, respond more calmly under pressure, and better understand the perspectives of others. Emphasis is placed on empathy, self awareness, and effective communication.
Learning is grounded in real workplace situations, allowing participants to reflect on their own experiences and practise techniques they can apply immediately. This helps improve relationships and day to day working interactions.
The content is tailored to your organisation’s context, ensuring the learning feels relevant, realistic, and easy to apply.
To explore how this course can support healthier communication and stronger working relationships, contact our team to discuss the most suitable format.
Richard made everything easy to understand and immediately useful.
I thought today would be boring, but I don’t know where the time went!
With previous trainers we fell asleep, but you kept us engaged and awake.
Excellent trainer, engaging, interactive, and highly effective.
Clear, practical guidance that helped me handle real leadership challenges.
Frequently Asked Questions
This course is designed for employees who want to improve emotional awareness, manage stress better, and build stronger, more positive working relationships.
Yes. The course focuses on practical emotional intelligence skills that help employees handle pressure, communicate better, and work more effectively with others.
The training is typically delivered over one to two days and can be run in person, live virtually, or as a blended programme depending on organisational needs.
Yes. Participants learn how emotional intelligence supports better understanding, reduces misunderstandings, and improves collaboration.
Yes. The course focuses on simple tools employees can use daily to manage emotions, respond calmly, and build trust at work.
The programme works best with groups of six to fourteen participants to encourage discussion, reflection, and shared learning.
Optional follow up support is available and may include refresher sessions or additional guidance to help embed learning.