Are your supervisors facing these challe
New to leading people?
Supervisors often feel unsure how to manage people while still meeting operational demands and expectations.
Struggling to give feedback?
Many supervisors avoid feedback conversations, leading to repeated mistakes and unclear performance expectations.
Balancing work and leadership?
Supervisors can feel stretched between doing the job and leading others, leaving little time to support their team.
Build confident supervisors who lead people well
This course supports supervisors stepping into leadership, helping them manage people confidently, communicate clearly, and balance operational work with leading and supporting their teams.
View Course OverviewHere’s what this course helps managers do:
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Lead team members with greater confidence and clarity
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Give clear instructions and constructive feedback
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Balance day to day tasks with people leadership
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Address issues early before they become problems
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Build trust and respect within their teams
What you’ll learn in this programme
The Leadership Skills for Supervisors programme is delivered as a 1–3 day course, either in person or virtually, depending on your organisation’s needs and the experience level of participants.
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The one day programme introduces supervisors to the fundamentals of leading people, managing performance, and handling day to day issues confidently.
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The two to three day programme allows time to build skills in communication, motivation, delegation, and managing challenging situations.
The course follows a clear and practical structure:
Understand the role: Supervisors gain clarity on the shift from team member to leader and the responsibilities that come with supervising others.
Develop key skills: Through real examples, guided discussion, and practical exercises, supervisors practise skills they can use immediately at work.
Apply the learning: Participants create a simple action plan to help them apply what they’ve learned back in their teams.
The content is tailored to your organisation, your supervisors’ experience, and the challenges they face, ensuring the learning feels relevant and achievable.
To explore the right format or duration for your supervisors, contact our team to discuss how this programme can support your organisation.
Frequently Asked Questions
This course is designed for supervisors and first time managers who are responsible for leading people alongside day to day operational work. It is suitable for team leaders, shift supervisors, and employees moving into their first leadership role.
No previous management experience is required. The course supports supervisors who are new to leadership as well as those who want to build confidence and improve how they manage and lead others.
The training is typically delivered over two to four days and can be run in person, live virtually, or as a blended programme, depending on your organisation’s needs.
Yes. The course is customised to reflect your organisation’s environment, challenges, and expectations, using real examples supervisors face in their roles.
The programme works best with groups of six to fourteen participants to allow discussion, interaction, and practical learning, though other group sizes can be considered.
Yes. Supervisors receive practical tools, techniques, and guidance they can use immediately to manage people more confidently and effectively.
Optional follow up support is available and may include refresher sessions, group discussions, or additional support to reinforce learning.