Vision and Mission


To be one of South UK's leading providers of bespoke leadership, management and soft-skills training by 2022.

Business And Management Trainers

Bespoke Business Training provides quality, customer-needs focused training courses to improve manager and employee competencies, for companies and organisations across the UK, and different parts of the world. 

About Us


Richard Pheasant - Director & Lead Trainer

MTh, DipComp, DipTESOL, MInstLM

"Thank you for assigning Richard as our Leadership trainer, indeed it was a humbling experience and in a span of 2 days, we learnt a lot. The team was truly excited and inspired to do more."

Senior Management delegate on one of Richard's training courses.

Richard is a highly experienced management and leadership trainer. He specialises in working with managers to enable them to develop the knowledge and skills needed to lead their team and achieve effective and sustainable results. He especially enjoys those times when managers realise their purpose, and what they need to do to be effective in their leadership of others. Over 95% of Richard's delegates have rated him or his courses at Excellent/Very Good. 

Richard has worked with HR and Training departments from a variety of industries, including manufacturing, facilities management, engineering, and the oil and gas industry. He brings 15 years’ experience of training others in leadership and management, and is the author of a management training website, As well as training groups of managers from a variety of organisations, he also works with individuals on a one-to-one basis as leadership and management coach and consultant. He has delivered Institute Of Leadership & Management (ILM) accredited courses, and is currently a member of ILM.

Specialities include: Developing Effective Management Skills, Strategic Planning, Leading and Managing Change, Leading High Performance Teams, Supervisory Management Skills and Effective Performance Management. He also delivers employee training, including Communication Skills, Time Management, Problem Solving, Understanding Emotional Intelligence, Presentation Skills and Business Writing.

Richard has also recently written and delivered a Train The Technical Trainer course for trainers from a leading utilities company in the UK. 


Laurence Whelehan - Associate Trainer

"Laurence is very professional, experienced and with a high knowledge of what he is teaching. He knows how to create a group and how to animate. Each participant gets a chance to express themselves and to improve."

Management delegate on one of Laurence's training courses.

Laurence has over twenty years experience as a trainer and coach. He has trained employees in the UK, Germany, the Middle-East and Asia, giving them the personal skills and competencies to be more effective in their departments.

Laurence's focus is on designing and delivering bespoke training courses in management and leadership, decision making, communication skills, conflict resolution, and productivity. 98% of Laurence's delegates have rated him or his courses at Excellent/Very Good.

Laurence has been a senior trainer at IBM, and lead training projects at four international companies, which took him all over Europe. Previous to that, he had worked for two leading UK law firms, having completed his law society final exams. More recently, he was a senior associate trainer for a leading Dubai-based training company, training managers in Saudi Arabia, the UAE and Qatar. Lately, he has partnered with the PwC Academy to develop training for lawyers, bankers, and for EU Institutions. 

Laurence is a practicing CTI coach, NLP Master Practitioner and has certifications in Emotional Intelligence, DISC personality profiling, and NVC. 

Companies We Have Worked With:

Southern Water
Gulf Business Machines
Arab Media Group
Goldman Sachs
European Investment bank

Bespoke Business Training Ltd Membership & Partners:

Quality Assurance Advisory 
Offer hands-on guidance and leadership to lift quality standards.