Bespoke Business Training offers high-quality, customer-centric training courses designed to enhance the skills of managers and employees, serving businesses and organizations both in the UK and internationally.
MTh, DipComp, DipTESOL, MInstLM
"Thank you for assigning Richard as our Leadership trainer, indeed it was a humbling experience and in a span of two days, we learnt a lot. The team was truly excited and inspired to do more."
Senior Management delegate on one of Richard's training courses.
Richard is a seasoned management and leadership trainer and coach with over 30 years of experience in the training and education sector, including more than 12 years as a manager. He spent over 6 years lecturing in leadership at a university and has been training business managers for over 12 years. Throughout his career, he has trained over 4,000 managers from various organizations and industries, with more than 95% of his delegates rating him or his courses as excellent/very good.
Richard spent 23 years working in Abu Dhabi and Dubai, delivering training to employees from diverse backgrounds across the UK, Europe, the Arabian Gulf, Asia, and online. His experience spans a wide range of industries, including manufacturing, technology, facilities management, finance, engineering, and oil and gas.
In addition to group training, Richard provides one-on-one leadership and management coaching and consulting. He has delivered Institute of Leadership & Management (ILM) accredited courses and is an active member of ILM.
Richard’s focus is on helping managers build the skills and knowledge necessary to lead their teams and achieve sustainable, effective results. He finds great satisfaction in seeing managers discover their leadership purpose and understand how to lead others effectively.
His areas of expertise include: Developing Effective Management Skills, Strategic Planning, Leading and Managing Change, Interpersonal and Communication Skills, Succession Planning, Leading High-Performance Teams, Supervisory Management Skills, and Performance Management. Additionally, Richard provides training in areas such as Time Management, Problem Solving, Emotional Intelligence, Presentation Skills, and Business Writing.
Richard also created and delivered the Train the Technical Trainer course for trainers at a leading UK utilities company.
"Laurence is very professional, experienced and with a high knowledge of what he is teaching. He knows how to create a group and how to animate. Each participant gets a chance to express themselves and to improve."
Management delegate on one of Laurence's training courses.
Laurence brings over twenty years of experience as a trainer and coach. He has worked with employees across the UK, Germany, the Middle East, and Asia, equipping them with the personal skills and competencies needed to enhance their effectiveness in their respective roles.
Specializing in tailored training courses, Laurence focuses on areas such as management and leadership, decision-making, communication skills, conflict resolution, and productivity. An impressive 98% of his delegates have rated him or his courses as Excellent/Very Good.
Laurence has served as a senior trainer at IBM and has led training projects for four international companies, traveling extensively throughout Europe. Prior to this, he worked with two prestigious UK law firms after completing his Law Society final exams. More recently, he served as a senior associate trainer for a Dubai-based training company, where he trained managers in Saudi Arabia, the UAE, and Qatar. Laurence has also collaborated with the PwC Academy to develop training programs for lawyers, bankers, and EU institutions.
A certified CTI coach and NLP Master Practitioner, Laurence also holds certifications in Emotional Intelligence, DISC personality profiling, and Nonviolent Communication (NVC).
For the first fifteen years of his leadership career, Laurence served as a senior administrator in higher education, overseeing UK-benchmarked quality assurance standards across the GCC and Asia.
In 2009, Laurence took on the role of Director of Learning at Saudi Aramco, where he led several unique, time-sensitive projects across three organizations. He also served as an HR advisor to three successive General Managers and provided professional guidance to over 100 young hires and high-potential employees as they prepared to establish and lead fifty new Aramco offices worldwide.
As a CPD leadership training professional, Laurence holds Fellowships with the RSA and qualifications from ICF and EMCC, along with certifications in PMI, POSH, NSA, and EFQM, and BQF QA assessor credentials. He is a senior faculty consultant with LEORON, FidesOak, and Beckett McInroy Consultancy, where he focuses on future-proofing learning outcomes to enhance the leadership agility needed to compete in an ever-evolving world.
Bespoke Business Training Ltd (Company No. 11897978) is registered in the United Kingdom.
Registered Address: 4-6 East Street, Havant. PO9 1AQ
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